Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how MrsGrocery.com ("we," "us," or "our") collects, uses, and shares your personal information when you use our website (the "Service").

Information We Collect

We may collect personal information from you when you use our Service, including but not limited to:

  • Contact Information: such as your name, email address, phone number, and shipping address. This information allows us to communicate with you and fulfill your orders.
  • Account Information: such as your username, password, and other account details. This information is necessary for creating and managing your account on our platform.
  • Payment Information: such as your credit card number, billing address, and payment history. We collect this information to process transactions securely and efficiently.
  • Usage Information: such as your IP address, device information, browser type, and cookies. This information helps us understand how you interact with our website and improve our services.
  • Communications: such as emails, chat messages, and other correspondence between you and MrsGrocery.com. We may monitor and record communications for quality assurance and training purposes.

How We Use Your Information

We may use the personal information we collect for various purposes, including but not limited to:

  • Providing and Improving the Service: to operate, maintain, and improve our website and services.
  • Processing Transactions: to process and fulfill orders, payments, and other transactions.
  • Communication: to respond to your inquiries, provide customer support, and send you updates and promotional materials.
  • Marketing and Advertising: to personalize your experience, send you marketing communications, and show you targeted ads.
  • Compliance: to comply with legal and regulatory requirements and enforce our Terms and Conditions.

Information Sharing

We may share your personal information with third parties under certain circumstances, including but not limited to:

  • Service Providers: to provide services on our behalf, such as payment processing, shipping, and marketing.
  • Business Transfers: in connection with a merger, acquisition, or sale of assets, your personal information may be transferred to a third party.
  • Legal Compliance: to comply with legal obligations, respond to lawful requests, and protect our rights, property, and safety.

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use certain features of the Service.

You may opt out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.

Security

We take reasonable measures to protect the security of your personal information, including but not limited to encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

MrsGrocery.com is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately. Parents or legal guardians can request the deletion of personal information collected from children by contacting us at privacy@MrsGrocery.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on this page. We will notify you of any significant changes to this Privacy Policy by email or by posting a prominent notice on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

MrsGrocery.com, Ltd. 79 Victoria St. East Amherst, NS B4H 1X7 Phone: (877) 550-1668 Corporate Contact: Team@MrsGrocery.com Customer Service Inquiries: Support@MrsGrocery.com Email: privacy@MrsGrocery.com